Terms & Conditions

Terms and Conditions of Sale

Effective Date: July 24, 2026

These Terms and Conditions of Sale (“Terms”) govern all quotations, sales, orders, deliveries, and services provided by Premier Glass Products (“Premier Glass Products,” “PGP,” “Seller,” “we,” “our,” or “us”) to any customer (“Customer,” “Buyer,” or “Purchaser”). By requesting a quote, placing an order, accepting delivery, or purchasing products from Premier Glass Products, Customer agrees to be bound by these Terms.


1. Acceptance of Orders

All quotations, acknowledgments, invoices, and sales are expressly conditioned upon these Terms and Conditions. Any additional or conflicting terms submitted by Customer are rejected unless expressly accepted in writing by Premier Glass Products.

Premier Glass Products reserves the right to accept, reject, modify, or cancel any quotation or order at its sole discretion.


2. Quotations

Unless otherwise stated in writing:

  • All quotations are subject to change without notice.
  • Prices are based on material costs, freight costs, labor costs, and market conditions existing at the time of quotation.
  • Quotations do not constitute a binding contract until accepted by Premier Glass Products.
  • Estimated lead times are provided for planning purposes only and are not guaranteed.

3. Pricing

Prices are subject to change without prior notice.

Quoted pricing may be adjusted due to:

  • Supplier price increases
  • Material shortages
  • Freight increases
  • Tariffs
  • Government regulations
  • Customer requested changes
  • Errors or omissions

Applicable taxes, delivery charges, crating fees, pallet charges, or other applicable fees may be added unless specifically stated otherwise.


4. Payment Terms

Payment terms are determined solely by Premier Glass Products.

Depending on the customer relationship and order, Premier Glass Products may require:

  • Cash on Delivery (COD)
  • Payment in advance
  • Partial deposits
  • Fifty percent (50%) deposits on certain orders
  • Approved Net payment terms

Credit approval is granted solely at the discretion of Premier Glass Products and may be modified, suspended, or revoked at any time.

Any invoice not paid when due may accrue interest at the maximum rate permitted by California law.

Customer agrees to reimburse Premier Glass Products for all reasonable collection costs, attorney’s fees, court costs, and expenses incurred in collecting unpaid balances.


5. Credit Accounts

Approval of a credit account does not create an obligation for Premier Glass Products to continue extending credit.

Premier Glass Products may:

  • Reduce credit limits
  • Require deposits
  • Require payment before shipment
  • Suspend deliveries
  • Cancel pending orders

if Customer fails to maintain satisfactory payment history.


6. Taxes

Customer is responsible for all applicable:

  • Sales taxes
  • Use taxes
  • Excise taxes
  • Governmental charges

unless a valid exemption certificate has been provided.


7. Product Information

Premier Glass Products manufactures and distributes a variety of glass products, including but not limited to:

  • Insulated Glass Units (IGUs)
  • Tempered Glass
  • Annealed Glass
  • Laminated Glass
  • Mirror Products
  • Flat Glass Stock Sheets
  • Decorative Glass
  • Specialty Glass
  • Custom Fabricated Glass

Product specifications are subject to manufacturing tolerances and industry standards.


8. Customer Responsibilities

Customer is solely responsible for verifying:

  • Dimensions
  • Sizes
  • Thickness
  • Glass type
  • Low-E selection
  • Spacer selection
  • Tempering requirements
  • Safety glazing requirements
  • Building code compliance
  • Quantity
  • Color
  • Grid layouts
  • Custom drawings
  • Delivery information

Orders entering production cannot always be modified.


9. Custom Manufactured Products

Most products sold by Premier Glass Products are manufactured specifically for Customer’s order.

Accordingly:

  • Custom orders generally cannot be cancelled once production begins.
  • Custom products are generally non-returnable.
  • Customer requested changes after production begins may result in additional charges and revised lead times.

10. Lead Times

Published lead times are estimates only.

Lead times may change due to:

  • Material availability
  • Equipment maintenance
  • Production scheduling
  • Transportation delays
  • Weather
  • Supplier delays
  • Labor shortages
  • Utility interruptions
  • Other circumstances beyond Premier Glass Products’ reasonable control.

Premier Glass Products shall not be liable for delays.


11. Delivery

Unless otherwise agreed:

Delivery is complete when products are delivered to Customer’s designated location or made available for pickup.

Customer shall provide safe and reasonable access for unloading.

Additional charges may apply for:

  • Waiting time
  • Failed delivery attempts
  • Jobsite delays
  • Redelivery
  • Special delivery requests

Delivery schedules are estimates only.


12. Risk of Loss

Risk of loss transfers to Customer upon:

  • Delivery,
  • Pickup,
  • Or transfer to a third-party carrier,

whichever occurs first.

Customer is responsible for protecting products after delivery.


13. Inspection

Customer shall inspect all products immediately upon delivery or pickup.

Customer shall verify:

  • Quantity
  • Dimensions
  • Visible damage
  • Product type
  • Obvious manufacturing defects

Failure to inspect does not relieve Customer of payment obligations.


14. Claims

Claims for:

  • Shortages
  • Shipping damage
  • Incorrect products
  • Visible defects

must be reported promptly after delivery.

Premier Glass Products reserves the right to inspect the products before authorizing replacement or credit.

Products that have been installed, altered, modified, or further fabricated may not qualify for replacement.


15. Returns

Returns require prior written authorization.

Returns may be subject to:

  • Restocking fees
  • Transportation charges
  • Inspection

Custom fabricated products generally cannot be returned.


16. Warranty

Product warranties are governed exclusively by the applicable warranty published by Premier Glass Products for the specific product purchased.

Warranty information is available on the Premier Glass Products website or upon request.

Except for those express warranties, all other warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.


17. Proper Storage and Handling

Customer is responsible for proper:

  • Storage
  • Transportation
  • Handling
  • Installation

after delivery.

Premier Glass Products is not responsible for damage resulting from improper handling, storage, fabrication, installation, misuse, abuse, or failure to follow industry best practices.


18. Limitation of Liability

To the fullest extent permitted by law, Premier Glass Products’ maximum liability arising from any sale shall not exceed the purchase price of the affected product.

Premier Glass Products shall not be liable for:

  • Lost profits
  • Lost business opportunities
  • Project delays
  • Loss of use
  • Labor costs
  • Installation costs
  • Removal costs
  • Reinstallation costs
  • Consequential damages
  • Incidental damages
  • Special damages
  • Indirect damages
  • Punitive damages

regardless of the legal theory asserted.


19. Building Code Compliance

Customer is solely responsible for ensuring products ordered comply with:

  • Federal regulations
  • State regulations
  • Local building codes
  • Safety glazing requirements
  • Energy code requirements
  • Architectural specifications

Premier Glass Products does not provide engineering or code compliance services unless specifically agreed in writing.


20. Force Majeure

Premier Glass Products shall not be liable for failure or delay caused by events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • Earthquake
  • Pandemic
  • Labor disputes
  • Material shortages
  • Supplier delays
  • Government actions
  • Utility failures
  • Transportation disruptions
  • Acts of God

21. Intellectual Property

All drawings, specifications, photographs, catalogs, logos, trademarks, website content, and other intellectual property remain the exclusive property of Premier Glass Products.

No ownership rights are transferred through any sale.


22. Default

If Customer fails to make payment when due, Premier Glass Products may, without limiting any other rights:

  • Suspend production.
  • Suspend deliveries.
  • Cancel future orders.
  • Declare all outstanding balances immediately due.
  • Recover all collection costs and attorney’s fees.
  • Exercise any other remedies available under California law.

23. Indemnification

Customer agrees to defend, indemnify, and hold harmless Premier Glass Products, its owners, employees, officers, agents, successors, and affiliates from any claims, losses, damages, liabilities, expenses, or attorney’s fees arising from:

  • Customer’s misuse of products.
  • Improper installation.
  • Product modification.
  • Failure to comply with building codes.
  • Customer negligence.
  • Third-party claims arising from Customer’s use of the products.

24. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California without regard to conflict of law principles.

Any legal action shall be brought exclusively in the state or federal courts located in Riverside County, California, unless otherwise required by applicable law.


25. Attorney’s Fees

The prevailing party in any action arising out of these Terms shall be entitled to recover its reasonable attorney’s fees, court costs, expert witness fees, and other litigation expenses.


26. Assignment

Customer may not assign any rights or obligations under these Terms without the prior written consent of Premier Glass Products.


27. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


28. Entire Agreement

These Terms, together with any applicable quotation, invoice, acknowledgment, credit agreement, warranty, or written agreement issued by Premier Glass Products, constitute the entire agreement between the parties regarding the sale of products.


29. Changes to Terms

Premier Glass Products reserves the right to modify these Terms at any time without prior notice. The version in effect on the date an order is accepted shall govern that transaction.


30. Contact Information

Premier Glass Products

Riverside, California

Phone: (951) 343-9093

Email: info@premierglassproducts.com

Website: www.premierglassproducts.com


By placing an order, accepting delivery, making payment, or otherwise purchasing products from Premier Glass Products, Customer acknowledges that it has read, understands, and agrees to these Terms and Conditions of Sale.